Digital Hands Honored with STAR Award for Innovation in the Delivery of Managed Services

Digital Hands Honored with STAR Award for

Innovation in the Delivery of Managed Services

Digital Hands Recognized for Services Excellence at

Technology Services World Service Transformations

TAMPA – October 28, 2013 – Digital Hands announced it has been named the winner of the 2013 Technology Services Industry Association (TSIA) STAR Award for Innovation in the Delivery of Managed Services. The award was announced October 23 at the Technology Services World (TSW) 2013 Service Transformations conference in Las Vegas.

This award recognizes the company that has most effectively undertaken a specific, innovative initiative to increase scalability and productivity, contract performance, or other measure of managed services business success through predictive and preventive methodologies.

"Digital Hands is honored to receive the STAR Award for Innovation in Managed Services. We consider it to be a major tribute to our dedication of rapid assimilation of the latest technologies in managed services,” said Charlotte Baker, CEO of Digital Hands. "During our 12 years of MSP service delivery, we have consistently sought to stay ahead of increasingly complex IT environments and deliver leading technologies as managed services.”

This award acknowledges Digital Hands’ position as an innovative thought leader and marks the fourth time it has been recognized with a STAR Award. Previous STAR awards presented to Digital Hands include:

· 2011 STAR Award for "Complex Application Support”

· 2009 STAR Award for "Best Practice, Customer Commitment”

· 2008 STAR Award for "Service Excellence, Integrated Services”

"The STAR Awards program is a long-standing honor in the technology services industry, recognizing world-class organizations that exhibit superior initiative and innovation within key disciplines of the technology services arena,” said Tom Rich, senior vice president of programs for TSIA. "Digital Hands has clearly demonstrated its high-level dedication to delivering landmark results in the area of Innovation in the Delivery of Managed Services, and it was an honor to recognize them at our 2013 TSW Service Transformations event.”

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Companies seeking the STAR Award undergo a rigorous evaluation process, with the winners selected by TSIA’s service discipline advisory board members. Since its inception in 1990, the STAR Awards have become one of the highest honors in the technology services industry, acknowledging the contribution of companies of all sizes to the continual improvement of technology services delivery industry-wide. For information on the STAR Awards, go to http://www.tsia.com/services-excellence/star-awards.html.

About Digital Hands

Digital Hands is the premier provider of complex security solutions, application management, and managed IT services for the enterprise and government markets. Since 2001, Digital Hands has delivered customized and scalable managed services solutions that leverage industry-leading technologies for our global customers. The company has offices throughout the United States and is committed to total onshore service delivery. For additional information about Digital Hands, visit www.digitalhands.com, follow us on LinkedIn and Twitter @DigitalHands1, and like us on Facebook.

About TSIA

The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT & telecom, consumer technology, healthcare & healthcare IT, and industrial equipment & technology. TSIA’s editorial blog, Inside Technology Services, is widely recognized by technology service professionals for providing thought leadership and insights into industry trends and best practices. Visit us at www.tsia.com, follow us on Twitter @TSIACommunity, or like us on Facebook and the TSIA Books Facebook page.

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Media Contacts

Steve Capozzi

Digital Hands

813-222-3021

scapozzi@digitalhands.com

Suzanne Hite

Technology Services Industry Association

410-774-5322

suzanne.hite@tsia.com