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WIPP Member Spotlight - Sue S. Tellier

Posted By Laura Berry, Monday, March 2, 2020
Sue Schweim Tellier 
President
JetCo Federal Supply
https://www.jetcofederal.com

Sue Tellier

What led you to join WIPP? 

I learned about WIPP through a random Google search. I was looking for a deep, clear understanding of the status of the federal WOSB program. I think I joined within five minutes of landing on the website. 

My first year, my involvement with the organization was very superficial. I read emails and clicked through to the website. When I renewed my membership, I realized how much value WIPP brought through webinars and a level of involvement I wasn’t maximizing. I applied to become part of the Leadership Advisory Council, and I quickly became a super-fan. 

As a WIPP member, what is your favorite part of being involved in the network? 

This is a tough question to answer. I get actionable ideas or new knowledge from every WIPP webinar, so I really value the educational aspect. 

But I think the face-to-face interaction with WIPP members trumps this in terms of “favorites.” Talk about inspiring. I’ve met brilliant, creative women through WIPP – and they have been generous with ideas.
 

As a federal contractor, what do you gain from WIPP Membership?

One of WIPP’s Policy Priorities is “Create parity for WOSBs in federal contracting.” And these aren’t just words. This priority is achieved through the deliberate development and implementation of strategic tactics. In addition to making a difference in Washington, D.C., WIPP communicates their activities effectively to the membership, allowing us to become an educated extension for the talented Advocacy Team.

Advocacy is a marathon, not a sprint. WIPP earned their positive reputation for advocacy. It’s evident that decision-makers on the Hill respect WIPP’s opinions and ability to mobilize WOSB contractors. 

What is your proudest moment for JetCo Federal?

Watching my employees embrace our company wide values as a filter. This year, so many things clicked into place for our growing team. We went from 4 to 14 employees in one year, which can really devastate the culture of a small business. With great deliberation, our leadership team developed our “what, how, and why” statements into concise bullets of greatness. 

JetCo Federal supplies warehouses with consumables, and we solve shipping and logistics challenges. I get it – this does not sound glamorous. 

But every JetCo employee understands that every truckload requires a win. It HAS to be on time. We HAVE to re-win the client’s trust with every successful shipment. EVERY employee – from sales to operations to support – understands that to our client, it’s not just a box. It’s not just a label. It’s not just a pallet. Each one of these can shut down a line. I love seeing the intensity on the part of our employees in TRULY embracing this. 

I have other small things related to our growth too. I’m proud that we are a small business with ISO 9001:2015 certification. I’m super proud that I’m moving this month from a 5,800 square foot facility to one that is 16,100 square feet. But I’m most proud of my employees embracing change and our company's purpose.

What is the biggest challenge you have overcome with JetCo Federal?

When my company was young, we dealt with the normal scrappy start-up challenges. I remember at that time longing for the days when the company was well-established enough to feel sustainable. Our company is a teenager now – we are 13 years old in 2020. The challenges associated with growth carry more weight. 

My biggest challenge was me. We created and achieved strategic goals. We grew. Blah, blah, blah. But I was in the way in terms of connecting each leadership team member and each employee on how they contributed. 

As a result, I was not challenging my talented employees to stretch, and I was not giving them a sense of purpose. We changed that in our 2020 strategic planning, and the difference is profound. 

What advice would you give to a new member looking to be engaged in the WIPP network? 

Get involved. Assume your fellow WIPP members want to be helpful and generous with their knowledge. And share your talents with the organization. It makes us all stronger. 




JetCo Federal Learn more about Sue and her team at JetCo Federal Supply at https://www.jetcofederal.com.

Each month, WIPP highlights a member who has leveraged WIPP membership to grow their business, engage with elected officials, and/or elevate the mission of WIPP and the visibility of women-owned businesses.
 

Tags:  leadership  membership  spotlight 

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