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WATT Training 164: Crisis Communications Planning
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WATT Training 164: Crisis Communications Planning

When: Tuesday, December 6th
12-1pm ET / 9-10am PT
Where: Webinar
Contact: AnnaKate Kallay

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Part 2 of the SBA Disaster Preparedness Webinar Series


                                WATT Training 164: Crisis Communications Planning


                                             Tuesday, December 6, 2011 at 12pm ET/9am PT

· Get tips on identifying your organization’s needs for an internal communication plan during disaster

 · Learn how to develop an external communications strategy:

1. Create a process to make sure all stakeholders are aware of decisions & expectations

2. Consider your different audiences

3. Use an email & text/data alert system, 24-hour phone tree, password protected web page, as well as an independent (apart from the company’s) Facebook page & Twitter account

4. Establish a crisis communications team; identify and train your spokesperson

Course Instructor: Emily Nelson-Crain, Vice-President of Client Services, Agility Recovery Solutions

This course is open to the general public at no charge.


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